M365 Migration Training Calendar

This work was created in my professional capacity and is owned by my employer. Due to its proprietary nature, the artifact itself is not available for public viewing. The case study below tells the full story of the work.

THE BRIEF

A large federal workforce was moving onto a new digital collaboration platform, and training needed to stay in exact step with that migration, never introducing a new capability before people were shown how to use it, and never leaving something critical until the last minute. The audience wasn’t a single group but several: the broader workforce needed foundational skills; a smaller group of site and data leads needed early training so colleagues could turn to them with questions; and a set of technical power users maintaining legacy workflow tools needed their own specialized certification path.

THE PROCESS

I built a phased, month-by-month training calendar mapped directly to the platform migration’s own rollout milestones, so every session landed exactly when the corresponding platform change went live rather than before or after. Content was sequenced from foundational digital literacy, understanding the new platform and where content actually lives, through more advanced skills such as content classification, security awareness practices, and preparing legacy content ahead of a system cutover. I wove specialized audience tracks directly into that same calendar rather than treating them as separate side documents, so the certification path for administrators and technical power users remained visibly tied to the shared timeline of the broader workforce curriculum, rather than existing in isolation.

THE OUTCOME

The workforce gained a clear, predictable path through the migration, always trained on a capability just before they needed to rely on it, with no session arriving too early to stick or too late to matter. Specialized audiences, administrators, and the technical power users maintaining legacy systems had their own certification requirements clearly integrated into the same calendar, rather than running as a disconnected effort, giving the organization one coherent training roadmap tied directly to its platform migration and legacy system cutover.

SKILLS DEMONSTRATED

Instructional design through sequencing skill building so each session builds on what came before rather than assuming prior knowledge; adult learning theory through pacing training to match real need, introducing every capability exactly when learners were about to rely on it; UX thinking through parallel, clearly differnetiated audience tracks that avoided duplicated content while still tying every specialized path back to one shared calendar; and stakeholder collaboration through mapping the entire training cslendar directly to migration milestones set outside the training team, so learning stayed in lockstep with the platform rollout itself.